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FAQs

Q: How often do new styles arrive on the website?TOP OF PAGE A: New styles are arriving all the time! We recommend that you check the New Arrivals section daily. Torrid products sell fast so don't wait to shop!

Q: Why can't Dickies products be shipped outside of the U.S.?TOP OF PAGE A: The Dickies Corporation does not allow its products to be exported outside the continental United States.

Q: How do I find out what size I am?TOP OF PAGE A: Grab a tape measure and check our size chart. Measuring instructions are located at the top of the chart. If you have questions or are unsure about the fit of any Torrid item, our Torrid Personal Shoppers can help. Click here to contact us. If you would like information on our return/exchange policy, please click here.

Q: Is it true that some brands of jeans fit differently than others?TOP OF PAGE A: Yes. Although Torrid strives to ensure a perfect fit for you, some brands may fit differently than others because they are cut to that brand's signature style and shape. If you are unsure about the fit of any Torrid item, please feel free to contact a Torrid Personal Shopper.

Q: I have a wide foot. Will Torrid shoes fit me?TOP OF PAGE A: Most Torrid shoes are made for a wider foot and calf. However, we do carry items that have a medium fit. If you are unsure about the fit of any Torrid item, please feel free to contact a Torrid Personal Shopper.

Q: How do I figure out what size corset I need?TOP OF PAGE A: Our Corset Size Chart will help you determine which corset size is best for you. If you are unsure about the fit of any Torrid item, please feel free to contact a Torrid Personal Shopper.

Q: Will Torrid necklaces and bracelets fit me?TOP OF PAGE A: Our necklaces are cut longer and our bracelets feature a larger diameter, for a better fit. Most necklaces are also equipped with a 2" to 4" extender.

Q: Can Torrid special-order the size I need?TOP OF PAGE A: Unfortunately, special orders are not currently available.