USER ACCOUNT CHANGES COMING!
In an effort to make your shopping experience better, we?re changing the account log in from username to email address.
WHAT DOES THIS MEAN FOR ME?
Instead of entering your username to log in to your account, you will enter your primary email address, along with your current password.
WHAT DO I NEED TO DO?
Nothing. Unless you don?t have a current email address listed on your account. If you don?t have an email address listed, simply log in and update your account or call customer service.
WHEN DOES THIS START?
Around mid-June you will start using your email address to log in to your account. We will provide further details in the coming month. Until then, please continue to use your current username.
Have questions or need help updating your account information? Please contact Torrid Customer Service at 1.866.867.7431.