HOW CAN WE HELP
United States: 1.866.867.7431 International: 1.626.603.3190
Mon - Fri: 6am - 7pm PT | Sat: 7am - 7pm PT | Sun: 7am - 6pm PT
MERCHANDISE FAQs
How often do new styles arrive on the website?
New styles are arriving all the time! We recommend that you check the New Arrivals section daily. Torrid products sell fast so don't wait to shop!
How do I find out what size I am?
Grab a tape measure and check our size chart. Measuring instructions are located at the top of the chart. If you have questions or are unsure about the fit of any Torrid item, our Torrid Personal Shoppers can help. Click here to contact us. If you would like information on our return/exchange policy, please click here.
I have a wide foot. Will Torrid shoes fit me?
Most Torrid shoes are made for a wider foot and calf. However, we do carry items that have a medium fit. If you are unsure about the fit of any Torrid item, please feel free to contact a Torrid Personal Shopper.
How do I figure out what size corset I need?
Our Corset Size Chart will help you determine which corset size is best for you. If you are unsure about the fit of any Torrid item, please feel free to contact a Torrid Personal Shopper.
Will Torrid necklaces and bracelets fit me?
Our necklaces are cut longer and our bracelets feature a larger diameter, for a better fit. Most necklaces are also equipped with a 2" to 4" extender.
Can Torrid special-order the size I need??
Unfortunately, special orders are not currently available.