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United States: 1.866.867.7431 International: 1.626.603.3190
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Don’t worry Platinum members, as a Loyalist you still get all the best perks of Platinum like free US standard shipping and a private customer service line! And now instead of $10 rewards, your points earn you $15 rewards!
How to qualify for Loyalist!
Insiders move up to Loyalists after spending $500 in a 12-month period. Loyalists need to spend $500 in a 12-month period to stay a Loyalist. If you spend $1000 in a year, you’ll reach our new third tier: VIP!
We added a third tier called VIP!
We used to only offer two tiers but now we’ve added a brand new third tier, VIP—with $20 rewards, free shipping AND free returns. Plus, we’re offering exclusive events, gifts and more to these top-spending customers.
Platinum members! Don’t worry, if you haven’t spent $500, you still get to stay a Loyalist through the end of 2019!
Check your progress by signing into your account to see how much you’ve spent and how close you are to your next reward or tier.
New ways to earn Torrid Cash (the new Haute Cash)
Now that Torrid Cash is a fully digital experience, we’re adding new ways to earn it! Stay tuned, we’ll be sharing new ways for you and your friends to score bonus Torrid Cash—some of them without spending anything at all.
What about Canadian & International members?
Loyalists & VIPs outside of the 48 contiguous states get 50% off shipping just like before. VIPs now get a $20 rebate on their return shipping!
†Subject to credit approval. Cannot be combined with other credit offers. Cannot be combined with catalog/mailer coupons, boxstuffer codes, Entertainment Book offers, 2nd purchase offer or select sitewide promotions. Not valid on Spanx. The entire transaction amount after discount must be placed on the Torrid credit card. Account must not be in default.
Torrid Credit Card Accounts are issued by Comenity Bank.
*Offer valid only on standard shipping to the 48 contiguous states. Loyalist and VIP customers shipping to Hawaii, Alaska, U.S. territories, APO/FPO addresses, or international destinations will receive 50% off the standard shipping price.
** Offer valid only on standard shipping from the 48 contiguous states. VIP customers making returns from Hawaii, Alaska, U.S. territories, APO/FPO addresses, or international destinations will receive a partial shipping rebate in the form of a loyalty reward.